Come succeed with us! We are looking for self-motivated, fashion driven individuals to join our Los Angeles team!

 

Fulfillment /Customer Service Associate (Los Angeles based):

This role is for the ultimate organizer!  We're seeking a self-motivated, detail oriented, and responsible associate for our fashion e-commerce site. The ideal candidate will have previous retail and fashion experience. 

Responsibilities include:

• Effectively and efficiently pick, pack and fulfill all orders

• Conduct inventory counts and maintain organization by SKU

• Process returns and exchanges

• Address e-mail requests in a timely manner

• Assist in processing fraud verification for online orders

• Identify opportunities to maximize sales and decrease returns

• Maintain customer satisfaction in order to build loyalty

 

Qualifications:

• 1-2 years of experience in customer service required

• Experience in retail / fashion is preferred

• Ability to drive positive customer experiences that build loyalty

• Strong understanding of customer needs

• Must be highly organized and have attention to detail

• Must be a problem solver

• Strong written and verbal skills

• Must have flexibility in hours

To apply, email us at TEAM@LOCALEUROPEAN.COM with your resume + social media handles.