customer care

 

SHIPPING

LOCAL EUROPEAN ships worldwide. Delivery times may vary depending on shipping locations.  $25 express domestic 2 day shipping.

Customer is responsible for duties/taxes on international orders. 

ORDER PROCESSING

Please allow 3-4 days for processing. Once your order has been shipped, you will receive an email with shipping confirmation and tracking information. 

 

RETURNS & EXCHANGES

NO RETURNS. 

We accept exchanges on items only in new conditions, the item must have all original tags attached and returned within 7 days of delivery to receive a store credit only.  Exchange shipping is at buyer's expense.  We can not accept any exchanges that have stains, makeup stains, or any smell. Please send an exchange request at support@localeuropean.com with Exchange + order # in the subject. 

Local European reserves the right to refuse any exchanges which do not meet our return policy requirements or are returned without approval.


All sale items are final sale - no returns/exchanges.

All swim items are final sale. -no returns/exchanges. 

 

CONTACT US

For customer service: support@localeuropean.com
For PR inquiries: alex@localeuropean.com